I had a sound problem and the tech asked me to check a very simple box on the video. Turns out it had been in the "off" mode which is why I wasn't getting any sound. Did I feel stupid? Yes. But he was extremely nice and professional and didn't charge me for a 5 minute call! 🙂

Still the best choice for broken screen replacement. They found the battery damaged and also replaced it. All for less than the original price quoted and within the estimated time. Very professional. Told me two hours and the repair was done in 90 minutes. Yes, they needed the passcode, but how else can you test to see if it's still working?

They did a good, quick repair on my iPad mini screen. It was done faster than estimated and for a reasonable fee. I can't even see that it was replaced and it still works perfectly two weeks later, just to be sure. The location is convenient and the technicians are helpful. Overall, good knowledgeable staff and friendly service.

5 Stars for Service, 5 Stars for tech superiority, 5 Stars for Friendliness, 5 Stars for Value. When my iPhone 6 screen was destroyed, I got estimates from several different places for replacement, which were all over the map.  I'm so glad I chose SecurePRO, it was absolutely the right call.  Not only did they replace my iPhone screen with high-end materials, they did it literally 5X as fast as the competition had quoted me.  SecurePRO quoted 40-50 minutes, but had it done in 25! Just enough time to get a sandwich, and got my working phone back in my hands I want to thank Alex, Erin, and the counter staff-----these guys could put a smile on Ebenezer Scrooge's face, I was thrilled with the whole experience.  Their prices are low but the sophisticated service is high.

What a lifesaver this place is!  I dropped my iPhone on Tuesday and cracked the screen cover.  Dropped my iPad on Wednesday and really shattered its cover.  I took these two and my granddaughter's iPad with a worse screen cover crack and was definitely impressed. Despite the big crack and the shattered cracks, I was assured that both iPads could be repaired.  I mentioned my iPhone and after Eric looked at it, he said it was just the glass cover on the screen and he could fix it.  When he told me it would take only 10 minutes or so, I gladly waited.  I wasn't looking forward to giving it up since it is my only phone. Knowledgeable, friendly, professional service at very reasonable prices.  Saved me a trip to the Apple store.   Highly recommend using this store for your repairs and whatever else you need that they can provide.

Great job. Friendly tech. Will hire again.

I took my iphone 6 in last week because I had cracked the screen to a point where glass was starting to cut my finger. Thankfully it didn't have water damage or anything like that. I found this business online and Alex spent time messaging me to find a time and day that worked for me. I dropped my phone off a few days later and the entire thing took 30-45 minutes. When I went to go pick it up everyone was so friendly. They had replaced my screen and they even let me know there was a pressure spot inside my phone I should be aware of. I had another issue and I came back the next week and they fixed it right there because it was under warranty. Every single person I talked to was so genuine. They are the best. Don't go anywhere else.

Friendly staff that really goes the extra mile. They've even got parts for me day of. They have excellent service and fantastic prices!! Most importantly, they are fast!

Excellent service and prices. After taking some water damage my MacBook Air did not want to turn on. After taking the computer to the Apple Store and another repair company (who both wanted to replace the logic board and top panel with keyboard at a cost of $500-$750) I brought it here where they assured me that the damage wasn't that bad and that it would only require a $200 water damage cleaning and a couple of minor replacement parts. In the end, I paid $329 to get my computer running again as if nothing ever happened. I felt like they really wanted to help me get my computer running again for the least cost possible, and my technician, Manibu (hope I spelled his name right) went above and beyond to help me and get the job done quickly. I highly recommend them!

I had a marvelous experience. My grandson pounded my iPad screen and cracks appeared. I took it in. The tech removed the protective glass cover, wiped the screen, and sent me on my way. Good, quick, honest service--can't ask for more

I had a difficult time upgrading my computers but your staff did not fall short! You guys are the BEST!!! Thank you for going above and beyond! Outstanding service!! Thank you so much!!!